Effective Date: September 9, 2026

Parlay One Media (“we,” “us,” or “our”) is a video production company based in Vancouver, British Columbia. We are committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard information in compliance with the British Columbia Personal Information Protection Act (PIPA) and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

1. Information We Collect

To deliver professional video production and storytelling services, we may collect:

  • Technical Data: IP addresses, browser type, and cookies collected through our website.
  • Contact Data: Name, email address, phone number, and organization.
  • Production Data: Scripts, talent release forms, and video/audio footage.
  • Public Footage: Incidental background footage of bystanders captured during on-location shoots.

2. Public Space Filming & Bystander Privacy

As a Vancouver-based production company, we regularly film in public and semi-public spaces as part of our work.

If you believe your likeness was captured during one of our shoots and have concerns, please contact us — see Section 8.

3. How We Use Your Information

We use personal information strictly for business and production purposes, including:

  • Communication: Responding to inquiries and managing project workflows.
  • Production: Producing, editing, and delivering finished content.
  • Legal Compliance: Securing talent releases, location permits, and required approvals.

4. Financial Information

Our website does not collect, store, or process credit card or financial information. All invoicing and payments are handled offline or through secure, dedicated third-party platforms.

5. Sharing and Disclosure

We do not sell your personal information. We only share information with:

  • Production Crew: Contractors, editors, and crew bound by confidentiality agreements.
  • Service Providers: Secure cloud storage and review platforms (e.g. Frame.io) used to manage and deliver your project.
  • Legal Obligations: Government bodies where required.

6. Data Storage and Security

Your information is stored using encrypted cloud services and secure local systems. Because we rely on global cloud infrastructure to keep our production process fast and flexible, data may be processed outside of Canada. We maintain strict security practices to protect against unauthorized access, loss, or misuse.

7. Cookies and Website Analytics

When you visit our website, we may collect general, non-identifying information such as your IP address, browser type, pages visited, and referring site. This helps us understand how visitors use our site so we can improve it. You can choose to accept or decline cookies through your browser settings.

8. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to correct or update inaccurate information.
  • Footage Inquiries: Contact us directly if you believe your likeness was captured without consent during a shoot.

9. Contact Us

For any privacy questions or requests, please reach out to our Privacy Officer:

Email: info@parlayonemedia.com